Alpha Bank Skopje has dedicated its efforts in assuring quality to its clients. Offering high quality products and services is a priority in our performance. Your opinion is valuable, helping us to improve continuously and work hard in order to fulfill the needs of our clients.
Each suggestion, complaint or proposal will contribute to a better quality. Thus, it is exceptionally important to us to know if we have fulfilled your expectations or you face difficulties using the Bank's products and services.
Now it's simple. The Quality assurance Section is responsible for the central handling of each compliant and will make sure that you receive appropriate reply in a shortest possible time limit.
You can submit your complaint or suggestion in the following way:
Together we achieve more.